Anshin Sumai LLC (hereinafter "the Company") establishes the following Privacy Policy regarding the handling of personal information collected through our website (hereinafter "the Site"), in compliance with Japan's Act on the Protection of Personal Information (APPI) and related regulations.
Article 1
Personal Information
"Personal information" refers to personal information as defined under the APPI — information about a living individual that can identify a specific person through name, address, telephone number, email address, or other description.
Article 2
How We Collect Personal Information
The Site may collect personal information in the following cases:
- When submitting an accommodation or online booking form
- When submitting an enquiry form
- When entering information required to use our services
Information collected may include name, phone number, email address, postal address, booking details, IP address, and cookies.
Article 3
Purpose of Use
The Company uses collected personal information for the following purposes:
- Processing, confirming, modifying, or cancelling accommodation reservations
- Responding to enquiries
- Providing and managing our services
- Sending necessary communications or notifications
- Addressing violations of laws or our terms of service
Article 4
Disclosure to Third Parties
The Company will not provide personal information to third parties without prior consent from the individual, except in the following cases:
- When required by law
- When necessary to protect the life, body, or property of a person
- When outsourcing to service providers (e.g. booking management systems, payment processors) — with appropriate supervision applied to all contractors
Article 5
Use of Cookies
The Site may use cookies to improve convenience and service quality. Information collected via cookies does not include personally identifiable information.
Users may disable cookies through their browser settings; however, some services may become unavailable as a result.
Article 6
Security Management
The Company implements appropriate security measures to prevent the leakage, loss, or damage of personal information, and manages such information with strict care.
Article 7
Disclosure, Correction & Deletion
If an individual requests disclosure, correction, addition, deletion, or suspension of use of their personal information, the Company will verify identity and respond promptly in accordance with applicable law.
Article 8
Changes to This Policy
The content of this policy may be changed without prior notice due to changes in laws or services. Any revised policy takes effect upon publication on this Site.
Article 9
Contact
For enquiries regarding the handling of personal information, please contact us at: